Mida now gives agencies flexibility across two independent decisions:
Account structure — where your client work lives
Billing model — who pays for Mida
You can mix and match these depending on how your agency operates.
1. Choose Your Account Structure (Where Things Live)
Option A: Individual Client Accounts
Each client has their own Mida account.
Separate login, data, and settings per client
Clients can be hosted in different regions (EU / US)
Full ownership and isolation between clients
Best for:
Agencies working with enterprise or global clients
Clients requiring data residency in specific regions
Situations where clients want ownership of their data and workspace
Here’s how to switch between your individual client accounts and start managing experiments for your clients:
Option B: Shared Agency Account (Projects)
All clients live inside a single agency account as projects.
One account, multiple client projects
All data is stored in a single region
Centralized management and setup
Best for:
Agencies bundling Mida into their service
Simpler internal management
Clients who don’t require separate ownership or regions
Here's how to switch between your client projects and start managing experiments for your clients:
2. Choose Who Handles Billing (Billing Model)
Client-Owned Billing
Each client pays for their own Mida subscription
Billing and usage are fully separate
Works with:
Individual Client Accounts
Agency-Owned Billing
Your agency pays for Mida
MTU usage is pooled and managed centrally
You can allocate usage across clients
Works with:
Shared Agency Account (projects)
Individual Client Accounts
💡 This is the key update:
You can now keep separate client accounts while managing billing centrally.
Why Agencies Use Individual Accounts + Agency Billing
Some agencies need both client separation and centralized billing.
Common scenario:
You serve clients across multiple regions (EU & US)
Each client requires their data to stay in their own region
But you still want:
One invoice
Central MTU control
Simplified operations
With the Agency Plan, you can:
→ Keep each client in their own account and region
→ While managing billing and usage centrally
Quick Summary
Account structure = where your clients live
Billing model = who pays
You can combine them:
Individual accounts + client pays
Individual accounts + agency pays
Shared account + agency pays
This gives you full flexibility without tradeoffs.



