Yes. Mida supports two flexible agency setups, depending on how you work with your clients and handle billing.
You can either:
Manage individual client-owned accounts, or
Run multiple client projects under one agency-owned account
Option 1: Individual Client Accounts (Client-Owned Billing)
This option is ideal when your clients want to own their Mida account, data, and subscription, while you manage setup and experimentation on their behalf.
Each client has their own independent Mida account, and billing is handled directly between the client and Mida.
From Mida UI:
Key characteristics
Each client has a separate Mida account
Clients manage their own subscription and payment
You can switch into client accounts to manage tests and settings
Client usage and plans are not shared with your agency account
Option 1A: Add Client Account
Fast-track Your Client Onboarding
Create a ready-to-use Mida account for your client in seconds.
What happens next
Instant 7-day paid trial
Your client gets full access to all Mida featuresAutomatic invitation email
The client receives a setup link immediatelyFull agency access
You can switch into their account and help them get started right awayZero friction onboarding
No back-and-forth emails or manual setup required
After the 7-day trial:
Your client can upgrade on their own or continue on the Free plan
You’ll keep access to manage their account either way
Best for:
New clients who don’t yet have a Mida account and want a fast, guided setup.
Option 1B: Request Client Access
Access an Existing Account
Use this option if your client already has a Mida account created by themselves or someone else.
How it works
We send your client an email request to approve your access
Once approved, you can switch to their organization
You’ll gain access to:
Manage A/B tests
Configure account and experiment settings
Support ongoing optimization work
Best for:
Existing Mida users who want to grant access to your agency.
Important notes for Option 1
Client subscriptions are completely separate from your agency plan
Client MTU usage does not count toward your agency quota
Client plan limits apply based on their own subscription
Your agency plan limits and MTU are not shared with clients
Option 2: Shared Agency Account (Agency-Owned Billing)
This option is designed for agencies who prefer to bundle Mida into their own services and handle client billing directly.
Instead of separate client accounts, you manage multiple client projects under one agency account.
How it works
Your agency account can include up to 10 projects
All projects:
Share your agency’s base 200K MTU quota, or
Use custom MTU limits per project that you define
Client access
Clients do not need their own Mida subscription
You can invite clients as Viewers
Each client gets:
Their own login credentials
Access only to their specific project
Visibility into their reports and campaigns (read-only)
Important notes
Projects under this setup do not have separate Mida subscriptions
All usage is counted under your agency MTU quota
Your agency is responsible for:
Client billing
MTU allocation
Account and access management
Best for:
Agencies who want centralized control and to resell or bundle Mida as part of their offering.
Higher plan limit
If your agency needs higher MTU limits, more than 10 projects, or a custom setup under the Shared Agency Account (Option 2), our team can help.
👉 Talk to our team to discuss:
Higher MTU allocations
Increased project limits
Custom agency configurations tailored to your client volume
We’ll work with you to design a plan that scales with your agency.
Choosing the Right Setup
Your agency workflow | Recommended option |
Clients want to own billing & data | Option 1: Individual Client Accounts |
Agency bills clients directly | Option 2: Shared Agency Account |
Clear separation between clients | Option 1 |
Centralized quota & account control | Option 2 |
If you’re unsure which option fits your agency best, contact our team — we’ll help you choose the right setup and get your clients live quickly.