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New visitor vs returning visitor

Updated over a week ago

Mida does not use sessions. Instead, we classify visitors based on when Mida first identifies them.

  • New Visitor: A visitor is considered new for the first 24 hours after Mida first identifies them.

  • Returning Visitor: Any visit after the first 24 hours is considered a returning visitor.

Important note on test consistency

If you have a targeting rule set to New Visitors only, once a visitor enters the test as a new visitor:

  • They will continue to see the same variation on subsequent visits,

  • Even though they are now classified as a returning visitor.

This is expected behavior and ensures a consistent user experience throughout the test.

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